.live-chat-container[data-v-97316e80]{bottom:20px;position:fixed;right:20px;z-index:9999}.chat-button[data-v-97316e80]{align-items:center;background:var(--el-color-primary);border-radius:50%;box-shadow:0 4px 12px #00000026;color:#fff;cursor:pointer;display:flex;height:60px;justify-content:center;position:relative;transition:all .3s;width:60px}.chat-button[data-v-97316e80]:hover{box-shadow:0 6px 16px #0003;transform:scale(1.1)}.chat-button.has-unread[data-v-97316e80]{animation:pulse-97316e80 2s infinite}.chat-button .unread-badge[data-v-97316e80]{background:#f56c6c;border-radius:10px;color:#fff;font-size:12px;font-weight:700;padding:2px 6px;position:absolute;right:-5px;top:-5px}.chat-window[data-v-97316e80]{background:#fff;border-radius:12px;box-shadow:0 8px 24px #00000026;display:flex;flex-direction:column;height:600px;overflow:hidden;width:380px}.chat-window.minimized[data-v-97316e80]{display:none}.chat-header[data-v-97316e80]{align-items:center;background:var(--el-color-primary);color:#fff;display:flex;justify-content:space-between;padding:15px 20px}.chat-header .header-left[data-v-97316e80]{align-items:center;display:flex;gap:8px}.chat-header .header-title[data-v-97316e80]{font-size:16px;font-weight:600}.chat-header .agent-name[data-v-97316e80]{font-size:14px;opacity:.9}.chat-header .header-actions[data-v-97316e80]{display:flex;gap:10px}.chat-header .header-actions .action-icon[data-v-97316e80]{cursor:pointer;font-size:18px;transition:opacity .2s}.chat-header .header-actions .action-icon[data-v-97316e80]:hover{opacity:.8}.chat-messages[data-v-97316e80]{background:#f5f7fa;flex:1;overflow-y:auto;padding:20px}.chat-messages .loading-container[data-v-97316e80]{display:flex;justify-content:center;padding:20px}.welcome-section[data-v-97316e80]{flex-direction:column;height:100%;padding:30px 20px 20px;text-align:center}.welcome-avatar[data-v-97316e80],.welcome-section[data-v-97316e80]{align-items:center;display:flex;justify-content:center}.welcome-avatar[data-v-97316e80]{background:linear-gradient(135deg,#667eea,#764ba2);border-radius:50%;box-shadow:0 4px 12px #667eea4d;color:#fff;height:64px;margin-bottom:16px;width:64px}.welcome-title[data-v-97316e80]{color:#2c3e50;font-size:18px;font-weight:600;margin:0 0 6px}.welcome-subtitle[data-v-97316e80]{color:#7f8c8d;font-size:13px;margin:0 0 24px}.quick-questions[data-v-97316e80]{max-width:320px;width:100%}.quick-question-label[data-v-97316e80]{color:#95a5a6;font-size:12px;margin-bottom:10px;text-align:left}.quick-question-btn[data-v-97316e80]{background:#fff;border:1px solid #e1e8ed;border-radius:8px;color:#2c3e50;cursor:pointer;display:block;font-size:13px;margin-bottom:6px;padding:10px 14px;text-align:left;transition:all .2s;width:100%}.quick-question-btn[data-v-97316e80]:hover{background:#f8f9fa;border-color:#667eea;box-shadow:0 2px 8px #667eea26;color:#667eea;transform:translateY(-1px)}.message-wrapper[data-v-97316e80]{margin-bottom:15px}.message[data-v-97316e80]{display:flex;gap:10px}.message.message-visitor[data-v-97316e80]{flex-direction:row-reverse}.message.message-visitor .message-bubble[data-v-97316e80]{background:var(--el-color-primary);color:#fff}.message.message-system[data-v-97316e80]{justify-content:center}.message.message-system .message-content[data-v-97316e80]{max-width:80%}.message.message-system .system-bubble[data-v-97316e80]{background:#e4e7ed;color:#606266;font-size:13px;text-align:center}.message-avatar[data-v-97316e80]{flex-shrink:0}.message-content[data-v-97316e80]{max-width:70%}.message-sender[data-v-97316e80]{color:#909399;font-size:12px;margin-bottom:4px;padding:0 12px}.message-bubble[data-v-97316e80]{background:#fff;border-radius:12px;padding:10px 12px;word-wrap:break-word}.message-text[data-v-97316e80]{font-size:14px;line-height:1.5;white-space:pre-wrap}.message-time[data-v-97316e80]{color:#0006;font-size:11px;margin-top:4px;text-align:right}.message-visitor .message-time[data-v-97316e80]{color:#ffffffb3}.typing-indicator[data-v-97316e80]{background:#fff;border-radius:12px;display:flex;gap:4px;padding:10px 12px;width:-moz-fit-content;width:fit-content}.typing-indicator span[data-v-97316e80]{animation:typing-97316e80 1.4s infinite;background:#c0c4cc;border-radius:50%;height:8px;width:8px}.typing-indicator span[data-v-97316e80]:nth-child(2){animation-delay:.2s}.typing-indicator span[data-v-97316e80]:nth-child(3){animation-delay:.4s}.chat-input-area[data-v-97316e80]{background:#fff;border-top:1px solid #e4e7ed;padding:15px}.chat-input-area .input-actions[data-v-97316e80]{display:flex;justify-content:flex-end;margin-top:10px}.rating-content[data-v-97316e80]{padding:20px 0;text-align:center}.close-confirm-content[data-v-97316e80]{padding:20px 0 10px;text-align:center}.close-confirm-content .confirm-icon[data-v-97316e80]{align-items:center;background:linear-gradient(135deg,#667eea,#764ba2);border-radius:50%;box-shadow:0 8px 16px #667eea4d;color:#fff;display:flex;height:80px;justify-content:center;margin:0 auto 20px;width:80px}.close-confirm-content .confirm-message[data-v-97316e80]{color:#2c3e50;font-size:16px;font-weight:500;line-height:1.6;margin:0 0 8px}.close-confirm-content .confirm-hint[data-v-97316e80]{color:#909399;font-size:13px;line-height:1.5;margin:0}.close-confirm-actions[data-v-97316e80]{display:flex;flex-direction:column;gap:10px;padding:0}.close-confirm-actions .action-btn[data-v-97316e80]{align-items:center;border:2px solid transparent;border-radius:12px;display:flex;font-size:15px;font-weight:500;gap:8px;height:48px;justify-content:center;transition:all .3s;width:100%}.close-confirm-actions .action-btn.secondary[data-v-97316e80]{background:#f5f7fa;border-color:#e4e7ed;color:#606266}.close-confirm-actions .action-btn.secondary[data-v-97316e80]:hover{background:#ecf0f5;border-color:#d0d4d9;transform:translateY(-1px)}.close-confirm-actions .action-btn.primary[data-v-97316e80]{background:linear-gradient(135deg,#667eea,#764ba2);border:none;box-shadow:0 4px 12px #667eea66}.close-confirm-actions .action-btn.primary[data-v-97316e80]:hover{box-shadow:0 6px 16px #667eea80;transform:translateY(-2px)}.close-confirm-actions .action-btn .el-icon[data-v-97316e80]{font-size:18px}.gdpr-content[data-v-97316e80]{line-height:1.6}.gdpr-content p[data-v-97316e80]{margin-bottom:15px}.gdpr-content .gdpr-list[data-v-97316e80]{margin:15px 0;padding-left:20px}.gdpr-content .gdpr-list li[data-v-97316e80]{margin-bottom:8px}.gdpr-content .gdpr-note[data-v-97316e80]{color:#606266;font-size:13px;margin-top:15px}.gdpr-content .gdpr-links[data-v-97316e80]{margin-top:15px;text-align:center}.gdpr-content .gdpr-links a[data-v-97316e80]{color:var(--el-color-primary);text-decoration:none}.gdpr-content .gdpr-links a[data-v-97316e80]:hover{text-decoration:underline}.slide-up-enter-active[data-v-97316e80],.slide-up-leave-active[data-v-97316e80]{transition:all .3s ease}.slide-up-enter-from[data-v-97316e80],.slide-up-leave-to[data-v-97316e80]{opacity:0;transform:translateY(20px)}@keyframes pulse-97316e80{0%,to{box-shadow:0 4px 12px #00000026}50%{box-shadow:0 4px 12px #409eff80}}@keyframes typing-97316e80{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-10px)}}[data-v-97316e80] .chat-close-dialog .el-dialog__header{padding:24px 24px 16px;text-align:center}[data-v-97316e80] .chat-close-dialog .el-dialog__header .el-dialog__title{color:#2c3e50;font-size:20px;font-weight:600}[data-v-97316e80] .chat-close-dialog .el-dialog__body{padding:0 24px}[data-v-97316e80] .chat-close-dialog .el-dialog__footer{padding:20px 24px 24px}*{box-sizing:border-box;margin:0;padding:0}body{background:#fafafa;color:#2d3561;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;line-height:1.6}a{color:inherit;text-decoration:none}button{cursor:pointer;font-family:inherit}